Payment, ordering & returns

EXECUTION OF YOUR ORDER

Once we have received your payment, your order will be shipped within 24 hours. If it is not possible to offer your package to our carrier, e.g. due to closure on Sunday or national holiday (s), your order will be shipped on the next day that the carrier accepts parcels again.

SECURE PAYMENT VIA PAYMENT PROVIDER EMB

The Pure Dutch CBD website is secured with SSL. All data from you to us, and vice versa, is encrypted. As soon as you click on the payment button, this website will switch to the SSL secured connection of our payment provider EMB. This way you can be sure that you can pay safely.

PAYMENT METHODS

For your convenience we offer you a wide choice of payment options:

  • iDeal
  • Bancontact / Mister Cash
  • Sofortbanking
  • Prepayment through the bank
  • Cash on delivery in the Netherlands

If you make use of prepayment via the bank, you can transfer the amount of your order to our IBAN account number NL15 BUNQ 2043848674 in the name of VitamineMan BV in Haarlem, Pure Dutch CBD is part of this.

If you want to use the option to pay afterwards, we can be of service with cash on delivery. We only offer this option for deliveries within the Netherlands.

VALUE ADDED TAX (VAT)

All product prices in our webshop include 9% VAT.

DELIVERY AND TERMS OF DELIVERY:

Pure Dutch CBD delivers in Europe. Our products are shipped via PostNL. After placing your order you will receive an e-mail with a Track and Trace code to confirm your order.

COST OF SHIPPING

We charge the following shipping costs for orders that must be delivered in the Netherlands:

  • € 3.95 for all delivery areas within the Netherlands.

All orders over € 25 are delivered within the Netherlands without shipping costs.

Orders to be shipped abroad are delivered at the following rates:

  • € 5.95 for Belgium and Germany

All orders over € 100 are delivered within Belgium and Germany without shipping costs.

For orders outside the above countries, we deliver at the following rate:

  • € 13.00 for all countries mentioned on the shipping page outside the Netherlands, Belgium and Germany.

RETURNS OF GOODS

We use a withdrawal period of 14 days after receipt of the product. If you want to return a product, you can let us know.

WITHDRAWAL FORM

Products must be returned in their original condition, unopened and unused in sturdy packaging. The costs for returns are for the buyer. The purchase amount will be credited after receipt of your return shipment and refunded to your account. The legal term for crediting the purchase amount is 14 days after receipt of the goods.

Pure Dutch CBD / VitamineMan BV

Rollandstraat 12
2013SP - Haarlem
North Holland - Netherlands
Telephone: +31 (0) 6 41 82 48 16

Registered with the Chamber of Commerce under Number 63444674

Pure Dutch CBD is a brand name of VitamineMan BV and is represented by its only authorized representative Johan van Dijk.